Shipping policy

Thank you for shopping with us! We are proud to offer fast and reliable shipping within Canada. Please review our shipping policy below to ensure a smooth shopping experience:

Shipping Locations

We currently offer shipping to Canadian addresses only. Unfortunately, we do not ship internationally or to U.S. addresses at this time.

Processing Time

  • Orders are typically processed within 1–2 business days from the time of purchase, excluding weekends and holidays.
  • Once your order has been processed, you will receive an email notification with tracking information (if applicable).

Shipping Methods and Delivery Times

We offer the following shipping options within Canada:

  • Standard Shipping: 5–7 business days (delivery times may vary depending on your location).
  • Express Shipping: 2–4 business days (available for most areas).

Note: Delivery times are estimates provided by the carrier and may vary due to weather, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the shipping method selected. For orders over $100 CAD, we offer free standard shipping.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the shipping carrier's website.

Delivery Issues

If your order is delayed, lost, or damaged in transit, please contact our customer support team at [your email address] within 7 days of receiving your order. We will work with the carrier to resolve the issue as quickly as possible.

Address Accuracy

Please ensure that your shipping address is accurate and complete before submitting your order. We are not responsible for any delays or additional shipping fees incurred due to incorrect or incomplete address information.

Returns & Exchanges

For information on returns and exchanges, please visit our [Returns & Exchanges Policy page].

If you have any questions about our shipping policy, please don't hesitate to contact us at [your email address] or [customer service phone number]. We're here to help!